Maintenance Office Administrator

Imperial London Hotels; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance 28–33 days

Training Academy programmes & study

Holiday Purchase Scheme

Uniform dry-cleaning & personal dry‑un

Interest-free Season Ticket Loan

Workplace Pension

Staff discounts – hotel & F&B

Discounts across ILH F&B outlets

Discounted drinks at Blooms Café

Health Cash Plan

Bloomsbury local discounts

Early Pay access

Shopping discounts

Salary sacrifice schemes

Employee Assistance Programme

Job summary

The Royal National, part of The Imperial London Hotels Limited, is hiring a Maintenance Office Administrator in Bloomsbury. The role supports the Maintenance manager and team, maintaining accurate records and coordinating procurement of parts to keep daily operations running smoothly.

You will build and maintain supplier relationships, assist with project handling from start to finish, and help ensure all contractor documentation and safety registers are up to date.

Qualifications

• Previous experience as a Facilities Assistant or similar
• Strong IT skills with Excel and PowerPoint
• Understanding of purchasing, invoicing & procurement processes

Responsibilities

• Support the Maintenance manager and maintenance department with records and reports
• Build relationships with suppliers and support Hotel Operations to minimise disruption
• Assist the Maintenance Manager with projects from initiation to completion
• Place orders for parts and cost control
• Ensure required documents are obtained from contractors and suppliers
• Assist in compiling building safety registers within the hotel

Skills

MS Office (Excel, PowerPoint)

IT skills

Project management

Purchasing / invoicing

Teamwork / pro-active

Stock control

Job description

Role: Maintenance Office Administrator at The Royal National

Hours: 40 hours (5 out of 7 days weekly rota)

About Us

Imperial London Hotels has been welcoming guests to the heart of Bloomsbury for nearly 200 years. Today, we operate a portfolio of hotels, restaurants, bars and event spaces, including the newly reopened The Imperial Hotel and the Royal National, the UK's largest hotel. The business continues to evolve, invest and grow, creating exciting opportunities for talented individuals to make a genuine impact. We are currently recruiting for a Maintenance Office Administrator based in the heart of Bloomsbury to join our vibrant and multi-cultural team.

What You Will Be Doing

• As the Maintenance Office Administrator, you will play an important role in supporting the Maintenance manager and maintenance department. Your role will include keeping the clean departmental records and reports up to date. Ordering parts and supplies and Stock control of inventories.
• You will be responsible for building relationships with our key suppliers and supporting Hotel Operations to ensure minimal disruption to the guest and daily operations.
• Assist the Maintenance Manager to successfully deal with projects from initiation to completion.
• Making orders for parts and cost control.
• Ensure all required documents are obtained from contractors and suppliers.
• Assist in compiling building safety registers within the Hotel

What We're Looking For

• Previous experience as a Facilities Assistant or similar experience
• Good IT skills including Microsoft Office (especially Excel & Power Point)
• Good understanding of project management and the ability to multi-task effectively and prioritise workload
• Demonstrable understanding of purchasing, invoicing & procurement processes
• Drive to work pro-actively independently and as part of a team
• PPM records
• H&S (Saeker)

What’s In It For You

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme