Maintenance Manager

Crimson Hotels Group; Greater London; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

Crimson Hotels Group is seeking a Maintenance Manager for DoubleTree by Hilton London – Victoria to keep the hotel running safely and efficiently, leading the maintenance team to uphold high standards of building, equipment and facilities. You'll oversee planned and reactive maintenance, manage budgets and contractors, and work closely with other departments to deliver a seamless guest experience.

If you are a hands-on, proactive leader with strong technical knowledge and experience in

Qualifications

• Experience in maintenance, engineering or facilities, ideally within hospitality.
• Previous supervisory or management experience.
• Knowledge of electrical, plumbing, mechanical, heating and ventilation systems.
• Experience with planned preventative and reactive maintenance.
• Understanding of health and safety, COSHH and statutory compliance.
• Strong organisational and communication skills.

Responsibilities

• Lead, support and develop the maintenance team, including rostering, training and performance.
• Oversee planned preventative and reactive maintenance, ensure issues resolved promptly.
• Keep hotel areas, plant, equipment and facilities safe and in good working order.
• Provide hands-on technical support across electrical, plumbing, heating, ventilation and general building maintenance.
• Manage contractors, servicing, inspections and statutory compliance.
• Champion health and safety, fire safety and environmental standards.
• Manage maintenance budgets, expenditure, stock and resources.
• Support CAPEX projects and identify efficiency/cost-reduction opportunities.
• Respond to maintenance emergencies and provide out-of-hours support.
• Work closely with other departments to minimize disruption and guest experience.

Skills

Maintenance leadership

Supervisory experience

Electrical knowledge

Plumbing knowledge

HVAC knowledge

COSHH & Safety

Problem solving

Organizational skills

Job description

DoubleTree by Hilton Hotel London – Victoria

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

DoubleTree by Hilton Hotel London – Victoria is a contemporary 4-star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London’s top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays.

Our Values

Wecaredeeply about our people and communities,empowereach other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.

Why Join Us?

We believe great people deserve great perks:

• Exclusive hotel discounts within the Crimson Hotel Group.
• Staff rate discounts Hilton worldwide.
• Extra Day Off for Your Birthday – Because your day matters.
• Employee Assistance Programme and wellbeing.
• Free refreshments and freshly cooked meals while on duty.
• Learning and development opportunities for career progression.
• Health Benefit schemes.
• Recognition and reward schemes.
• Pension Scheme & Life Assurance.
• Discounts in our F&B Outlets.

What your day will look like?

As Maintenance Manager, you’ll keep the hotel running safely, efficiently and smoothly, leading the Maintenance team and ensuring our building, equipment and facilities are maintained to a high standard.

You’ll:

• Lead, support and develop the Maintenance team, including rostering, training and performance.
• Oversee planned preventative (PPM) and reactive maintenance, ensuring issues are resolved promptly.
• Keep hotel areas, plant, equipment and facilities safe and in good working order.
• Provide hands‑on technical support across electrical, plumbing, heating, ventilation and general building maintenance.
• Manage contractors, servicing, inspections and statutory compliance requirements.
• Champion health and safety, fire safety and environmental standards.
• Manage maintenance budgets, expenditure, stock and resources effectively.
• Support CAPEX projects and identify opportunities to improve efficiency and reduce costs.
• Respond to maintenance emergencies and provide out‑of‑hours support when required.
• Work closely with other departments to minimise disruption and help deliver a great guest experience.

What You’ll Bring?

You’ll be a proactive, hands‑on leader with strong technical knowledge and a practical approach to problem‑solving.

Ideally, you’ll have:

• Experience in maintenance, engineering or facilities, ideally within hospitality.
• Previous supervisory or management experience.
• Good knowledge of electrical, plumbing, mechanical, heating and ventilation systems.
• Experience with planned preventative and reactive maintenance.
• A good understanding of health and safety, fire safety, COSHH and statutory compliance.
• Strong organisational, communication and problem‑solving skills.
• Relevant technical qualifications or equivalent practical experience would be an advantage.
• A flexible approach and the ability to respond confidently to changing priorities and emergencies.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.