F&B Supervisor

Crimson Hotels Group; City of Westminster; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Exclusive hotel discounts

Staff discount worldwide

Birthday day off

Wellbeing support

Free meals on duty

Career development

Health benefits

Pension & life cover

F&B discounts

Job summary

DoubleTree by Hilton Hotel London – Victoria is seeking a Food & Beverage Supervisor to lead the F&B team, ensure exceptional guest service, and supervise daily operations. You will listen to guests, anticipate needs, and maintain high standards of service across the restaurant and bar.

The role requires previous experience in a similar position, a proactive attitude, and the ability to work collaboratively with colleagues across departments, delivering 100% guest satisfaction in a bustling

Qualifications

• Previous experience in a similar role.
• Ability to prioritise multiple tasks and adapt to varying situations.
• Excellent communication skills in English and a professional appearance.

Responsibilities

• Supervise the Food & Beverage department and ensure smooth operation.
• Listen to guests and anticipate their needs to achieve guest satisfaction.
• Deliver an excellent service standard to all guests across the F&B function.

Skills

Similar role experience

English communication

Team collaboration

Proactive attitude

Job description

DoubleTree by Hilton Hotel London – Victoria

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

DoubleTree by Hilton Hotel London – Victoria

Is a contemporary 4-star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London’s top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays.

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

Why Join Us?

We believe great people deserve great perks:

• Exclusive hotel discounts within the Crimson Hotel Group


• Staff rate discounts Hilton worldwide


• Extra Day Off for Your Birthday – Because your day matters


• Employee Assistance Programme and wellbeing


• Free refreshments and freshly cooked meals while on duty


• Learning and development opportunities for career progression


• Health Benefit schemes


• Recognition and reward schemes


• Pension Scheme & Life Assurance


• Discounts in our F&B Outlets

What your day will look like?

As a Food & Beverage Supervisor, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.You will also be accountable for supervising the smooth running of the Food & Beverage department, as well as ensuring we deliver an excellent service to our guests.

What You’ll Bring?

You will have previous experience in a similar role.You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can-do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well-presented appearance, and the ability to work collaboratively with colleagues across all departments.

Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominate our day to day.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.