Maintenance Manager

Away-Resorts; Fordingbridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Up to 50% Discounts on Away Resorts

20% On-park discounts

Team Incentives

Holiday Hero Menu

Life Insurance

Enhanced Maternity/Paternity Pay

Holiday Buy Scheme

Help @ Hand Scheme

Career Development

Job summary

Away Resorts in the New Forest seeks a hands-on Maintenance Manager to lead the Park Services team and keep the park and accommodation in tip-top condition. You will oversee repairs, renewals, and improvements across the site and drive smooth operations.

The role requires budget awareness, health & safety compliance, and a willingness to work bank holidays, evenings, and weekends. A full UK driving license is essential and you will lead by example with practical skills and strong people

Qualifications

• Experience managing a team of trades/general assistants.
• Proven track record in property maintenance and facilities management.
• Understanding of budgets, P&L, purchasing systems and safety at work.
• Educated to GCSE level or equivalent; full UK driving licence essential.

Responsibilities

• Monitor landscaping to high standards.
• Allocate maintenance tasks; from bulbs to locks and keys.
• Carry out maintenance checks and repairs on changeover days with other trades.
• Drive to complete tasks with initiative and reliability.
• Respond to issues quickly to restore order and safety.

Skills

Team leadership

Property maintenance

Budgets & P&L

Health & safety

Driving licence

Communication

Problem solving

Education

GCSE level or equivalent

Job description

Salary: £27,500 per annum, OTE of £55,000

Hours of work:Permanent Contract - 40 hours per week

Salary:£36,000 per annum

Must hold a full UK drivers license

What we need in a nutshell

We need someone who will keep our accommodation, and the holiday park, in tip-top condition and looking spectacular, repairing, maintaining, renewing, and improving everything from the entrance signage to the back fence. You will lead the Park Services team to help make sure that the department runs seamlessly.

Who are we?

Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.

What you will be doing

As part of our team of holiday heroes, you will manage the Maintenance team to ensure everything is in good working order. Your work will include:

• Monitoring that the Landscaping is to our high standards
• Allocating maintenance jobs; everything from replacing light bulbs to troubleshooting faulty locks and cutting keys
• Carrying out maintenance checks and repairs on changeover days, working with other tradespeople when necessary
• Genuine drive to see the jobs through to completion
• Pretty much anything else that other people can’t do!

Guests and staff will look to you to fix what’s broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays, evenings and weekends too.

Skills, experience, and qualities you’ll need

We will train you, but you’ll need to have the following skills and experience to apply for this role:

• Experience of managing a team of trades and general assistants
• Experience in property maintenance, construction and facilities management Understanding of Budgets, P&L, Purchase and ordering systems
• An understanding of Health & Safety at work
• A good standard of education, ideally to GCSE standard or equivalent
• Driving licence is essential

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards of craftsmanship - if you’ve got all that, you’re in the running.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).

• Experience working on a holiday park

What we can offer you

Enjoy some great benefits, including:

• Up to 50% Discounts on Away Resorts holidays– because you deserve amazing getaways too.
• 20% On-park discounts– Enjoy the best of what we offer.
• Team Incentives– Your hard work won’t go unnoticed.
• Holiday Hero Menu– Enjoy delicious meals with discounted food options on-park.
• Life Insurance– For peace of mind.
• Enhanced Maternity/Paternity Pay– After two years with us, we’ve got you covered.
• Holiday Buy Scheme– Flexibility to suit your lifestyle.
• Help @ Hand Scheme– Wellbeing support when you need it.
• Career Development– We believe in nurturing talent and promoting from within

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors, to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!