Maintenance Assistant

Changeworknow is part of the Access Group; United Kingdom; Remote; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Up to 50% holiday discounts

20% on-park discounts

Team incentives

Holiday Hero Menu

Help @ Hand Scheme

Career development

Job summary

Away Resorts in Hemel Hempstead, Hertfordshire, is seeking a Maintenance Assistant to keep our accommodation and park in top condition, repairing, renewing and improving wherever needed.

You’ll support the Maintenance Manager with carpentry, painting, landscaping, and general upkeep, with weekend and bank holiday work as required.

Qualifications

• Ability to carry out domestic repairs and maintenance, e.g. tiling, painting, lock repairs.
• Understanding of Health & Safety at work.
• Driving license required.

Responsibilities

• Carpentry repairs on doors, windows, kitchens, walls, floors and signage.
• Car painting, decorating and tiling across accommodation and park.
• Maintenance checks and repairs during changeover days with other trades as needed.
• Handle general maintenance requests and troubleshoot faults.
• Assist with moving and siting caravans and external plumbing.
• Work on bank holidays, evenings, and weekends as required.

Skills

Driving license

Health & safety

Domestic repairs

Job description

Location: Hemel Hempstead, Hertfordshire

Salary: £27,500 per annum, OTE of £55,000

Transport Provided: No

Accommodation: No

Closing Date: 30 October 2026

Maintenance Assistant

What we need in a nutshell

We need someone who will keep our accommodation, and the holiday park, in tip-top condition and looking spectacular, repairing, maintaining, renewing, and improving everything from the entrance signage to the back fence.

Who are we?

Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.

Some of the background

We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.

We need a maintenance assistant who can deliver delight to our guests by ensuring that everything in their accommodation, and across the park, looks great and works properly.

What you’ll be doing

As part of our team of holiday heroes, you will help the Maintenance Manager to ensure everything is in good working order. Your work will include:

• Carpentry, e.g. repair of doors, windows, kitchen units, walls and floors, signage, roofs & gutters and just about anything else wooden that you can think of.
• Landscaping, including paving and fencing
• Moving and siting Caravans, including external Plumbing
• Painting, decorating, and tiling
• Maintenance jobs; everything from replacing light bulbs to troubleshooting faulty locks and cutting keys
• Carrying out maintenance checks and repairs on changeover days, working with other tradespeople when necessary
• Pretty much anything else that other people can’t do!

Guests and staff will look to you to fix what’s broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays, evenings and weekends too.

Skills, experience, and qualities you’ll need

We will train you, but you’ll need to have the following skills and experience to apply for this role:

• Ability to carry out domestic repairs and maintenance, e.g. tiling, painting, lock repairs etc
• An understanding of Health & Safety at work
• Driving license needed

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards ofcraftsmanship - if you’ve got all that, you’re in the running.

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.

What we can offer you

Enjoy some great benefits, including:

• Up to 50% Discounts on Away Resorts holidays– because you deserve amazing getaways too.
• 20% On-park discounts– Enjoy the best of what we offer.
• Team Incentives– Your hard work won’t go unnoticed.
• Holiday Hero Menu– Enjoy delicious meals with discounted food options on-park.
• Help @ Hand Scheme– Wellbeing support when you need it.
• Career Development– We believe in nurturing talent and promoting from within

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!