Maintenance Manager

Relaischateaux; Achnasheen; On-site; GBP 42,000 - 62,000; Full time

Job summary

The Torridon, operated by Relais & Chateaux in Scotland's Highlands, is seeking a practical Maintenance Manager to lead the maintenance function across the resort. You will manage day-to-day maintenance, plan preventative works, respond promptly to issues and work closely with every department to minimise disruption and support an exceptional guest and team experience.

Lead, support and motivate the maintenance team to deliver safe, efficient and high-quality work, plan preventative maintenance,

Qualifications

• Previous experience in maintenance management, facilities management, estates, building services or a similar role.
• Strong practical maintenance knowledge and sound technical judgement.
• Experience leading, supervising or coordinating a small team.
• Good organisational skills, with the ability to plan work, prioritise tasks and respond calmly to urgent issues.
• Clear communication skills and confidence working with colleagues, managers, contractors and suppliers.
• A strong understanding of safe working practices, compliance requirements and record keeping.
• Experience in hospitality, accommodation, leisure, tourism or another service-led environment would be an advantage.

Responsibilities

• Lead the maintenance function across The Torridon; manage day-to-day maintenance and preventative works.
• Respond quickly to faults and guest-impacting maintenance issues; minimise disruption.
• Maintain guest areas, team accommodation, plant rooms, equipment and outdoor facilities to a high standard.
• Plan, manage and record preventative maintenance across the resort.
• Identify practical improvements supporting sustainability and energy efficiency.
• Coordinate with departments to prioritise work and communicate progress.

Skills

Maintenance management

Facilities management

Team leadership

Technical judgement

Communication skills

Planning & organisation

Safety & compliance

Hospitality experience

Sustainability awareness

Job description

We are looking for a practical, hands‑on Maintenance Manager to lead the maintenance function across The Torridon. This is a key leadership role for someone who enjoys solving problems, keeping standards high and ensuring our buildings, facilities, team accommodation, plant, equipment and guest areas are safe, smart and running smoothly.

You will manage day‑to‑day maintenance, plan preventative works, respond quickly to issues and work closely with every department to minimise disruption and support an exceptional guest and team experience.

Lead, support and motivate the maintenance team to deliver safe, efficient and high‑quality work.

Plan, manage and record preventative maintenance across the resort.

Respond promptly to faults, repairs and guest‑impacting maintenance issues.

Maintain guest areas, back‑of‑house spaces, team accommodation, plant rooms, equipment and outdoor facilities to a high standard.

Work closely with all departments to agree priorities, communicate progress and minimise operational disruption.

Manage contractors, suppliers, maintenance stock, tools and records effectively.

Support Health and Safety, fire safety, statutory inspections, compliance checks and safe systems of work.

Identify practical improvements that support sustainability, energy efficiency and long‑term asset care.

• Previous experience in maintenance management, facilities management, estates, building services or a similar role.
• Strong practical maintenance knowledge and sound technical judgement.
• Experience leading, supervising or coordinating a small team.
• Good organisational skills, with the ability to plan work, prioritise tasks and respond calmly to urgent issues.
• Clear communication skills and confidence working with colleagues, managers, contractors and suppliers.
• A strong understanding of safe working practices, compliance requirements and record keeping.
• Experience in hospitality, accommodation, leisure, tourism or another service‑led environment would be an advantage.

Our Values

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for someone who can bring our values to life every day: Daring, Driven, Passion and Integrity. You will be friendly, aspirational, honest and willing to challenge yourself to keep learning and improving.

Why Join Us?

• Be part of a supportive team in a five‑star hospitality environment.
• Develop practical food and beverage skills while learning from experienced colleagues.
• Work in one of Scotland's most beautiful Highland locations.
• Contribute to a guest experience that is friendly faultless and memorable.
• Join a business that values sustainability, teamwork and continuous improvement.