Administrator Maintenance Department

Confidential; Taunton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Generous holiday allowance including 


Pension scheme

Professional fees paid

Job summary

Office Angels is recruiting a Maintenance Administrator to join a busy Residential Lettings Maintenance team in Taunton, Somerset. You will coordinate repairs across Somerset, Devon and Dorset, supporting landlords, tenants and contractors to ensure efficient completion of maintenance issues.

The role emphasizes proactive organization, accurate record-keeping and excellent service delivery in a fast-paced environment with a focus on attention to detail and stakeholder communication.

Qualifications

• Previous administrative experience.
• Interest in the property sector.
• Excellent customer service and client care skills.
• Strong communication skills and confidence with a variety of stakeholders.
• High levels of accuracy and attention to detail.
• Good IT skills, including Microsoft Office applications.
• Ability to prioritise workloads in a busy environment.

Responsibilities

• Providing a professional, friendly and responsive service to clients.
• Liaising with landlords, tenants, contractors, insurers and internal teams.
• Logging maintenance requests and updating records accurately.
• Obtaining competitive quotations for repair and maintenance works.
• Raising work orders and monitoring progress through to completion.
• Managing communication via phone, email and occasional face-to-face interactions.
• Processing and approving invoices.
• Ensuring all administration is completed accurately and efficiently.

Skills

Administrative experience

Customer service

Microsoft Office

Communication skills

Attention to detail

Organisational skills

Tools

Office software

Job description

Administrator Maintenance Department
Location: Taunton, Somerset Salary: Competitive, discussed at application stage Hours: Full Time, Monday to Friday, 9:00am - 5:30pm
Looking for a role where no two days are the same?

If you're highly organised, enjoy working in a fast-paced environment and take pride in delivering excellent customer service, this could be the perfect opportunity for you.

We're recruiting on behalf of a well-established and highly respected firm with an outstanding reputation across the South West. Joining their busy Residential Lettings Maintenance team, you'll play a key role in helping to keep properties running smoothly while ensuring landlords and tenants receive a first-class service.

In return, you'll benefit from a generous holiday allowance including Bank Holidays and gifted days at Christmas, professional fees paid by the firm, a pension scheme, and regular social events throughout the year.

About the Role

As a Maintenance Administrator, you'll be at the heart of the maintenance process, coordinating repairs and supporting the smooth management of residential properties across Somerset, Devon and Dorset.

Working closely with landlords, tenants, contractors and colleagues, you'll ensure maintenance issues are handled efficiently from initial report through to completion.

Key Responsibilities

• Providing a professional, friendly and responsive service to clients
• Liaising with landlords, tenants, contractors, insurers and internal teams
• Logging maintenance requests and updating records accurately
• Obtaining competitive quotations for repair and maintenance works
• Raising work orders and monitoring progress through to completion
• Managing communication via phone, email and occasional face-to-face interactions
• Processing and approving invoices
• Ensuring all administration is completed accurately and efficiently

About You

We're looking for someone who is proactive, organised and enjoys building positive relationships with people.

• Previous administrative experience
• A genuine interest in the property sector
• Excellent customer service and client care skills
• Strong communication skills and confidence dealing with a variety of stakeholders
• High levels of accuracy and attention to detail
• Good IT skills, including Microsoft Office applications
• The ability to prioritise workloads and work effectively in a busy environment

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.