Mailroom Operative

CBRE Group, Inc.; Borehamwood; On-site; GBP 18,000 - 24,000; Full time

Job summary

CBRE Group, Inc. is seeking a Mailroom Operative to support mailroom and post room services within Office Operations. You will manage mail, parcels and dispatch, maintain records and follow defined procedures to ensure smooth office operations.

The role requires a valid driver’s license, good communication, and strong organizational skills. You will work under supervision to complete routine tasks accurately.

Qualifications

• Valid driver’s license is required.
• Ability to follow basic work routines, standards and procedures.
• Clear communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Check mailroom and postage supplies daily and replenish stock as needed.
• Keep accurate records of sent and received mail.
• Prepare envelopes, parcels and packages for dispatch.
• Ensure packages are protected to prevent damage during transit.
• Apply correct postage and identification to outgoing mail.
• Follow existing procedures to resolve straightforward queries or issues.
• Carry out duties and tasks in line with agreed processes.
• Deliver work accurately and efficiently under supervision.

Skills

Driver's license

Follow defined procedures

Clear communication

Microsoft Word/Excel/Outlook

Organization

Tools

Microsoft Office

Job description

About the Role

As a CBRE Mailroom Operative, you will support the smooth running of mailroom and post room services by carrying out a range of administrative and operational duties for a department, client or business function. This role sits within the Office Operations function, which provides essential office support to clients, teams and individual contributors.

Key Responsibilities

• Check mailroom and postage supplies daily, replenishing stock where required.
• Keep accurate records of sent and received mail.
• Prepare envelopes, parcels and packages for dispatch.
• Ensure all packages are suitably protected to prevent damage during transit.
• Apply the correct postage amounts and required identification to outgoing mail and packages.
• Follow existing procedures to resolve straightforward queries or issues.
• Carry out clearly defined duties, methods and tasks in line with agreed processes.
• Deliver work accurately and efficiently by following defined procedures under close supervision and guidance.

Skills and Experience Required

• Valid driver’s licence required.
• Ability to follow basic work routines, standards and agreed procedures.
• Clear communication skills with the ability to exchange straightforward information.
• Working knowledge of Microsoft Office products, including Word, Excel and Outlook.
• Strong organisational skills and an inquisitive mindset.

What Success Looks Like

The successful candidate will be reliable, organised and able to work to set routines with accuracy and care. They will help ensure mail, parcels and post room tasks are completed on time, supporting a professional and efficient office environment.