Facilities Assistant: Mailroom, Room Setup & AV Support

CBRE; Greater London; On-site; Full time

Job description

About The Role

As a CBRE Facilities Assistant you will be responsible for assisting with mailroom operations, meeting room set ups and any general porterage duties. This job is part of the Facilities Management operations who are responsible for providing support to a client, business function or individual contributor.

Key Responsibilities

• Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co workers, and/or supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Conduct room checks to ensure readiness; troubleshoot and resolve AV or technical issues.
• Oversee the inventory and post-event storage of supplies including tables, chairs, and AV equipment.
• Identify, evaluate, and solve typical and atypical problems within area of responsibility with minimal supervision.
• Ensure high-quality service delivery in accordance with standardized procedures and practices.

You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
• Strong organizational, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced, client-facing environment.
• Ability to manage multiple priorities and inventories effectively.