M&E Assistant

Leonardo Hotels; West of England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Leonardo Hotels in the United Kingdom is seeking a friendly Meetings and Events Assistant to support busy events, setting up, refreshing and clearing rooms to Leonardo standards. You will be a visible face for guests and contribute to delivering first-class service.

You will greet organisers, cater to guests' needs and collaborate with colleagues to hit department KPIs while remaining agile in a dynamic setting, with opportunities for growth within the Leonardo Hotels community.

Responsibilities

• Think on your feet to meet clients' needs
• Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs
• Be self-motivated and comfortable working alone at times
• Work well in a team during large events

Job description

As a Meetings and Events (M&E) Assistant you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! This is a hands‑on position within the M&E department; with great attention to detail you'll be setting up, refreshing and clearing rooms to the high Leonardo standard! You'll work as part of a vibrant team to ensure all guests have a first‑class experience with us.

• Think on your feet to meet clients' needs- a great can-do attitude is spot on!
• Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs
• Be self-motivated and comfortable working alone at times
• Work well in a team during large events
  We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!