Luxury Vehicle Service Advisor — Flexible Hours & Growth

Sytner; Leicester; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Maternity/Paternity Pay

Career Development

Discounted Car Schemes

Cycle to work

Job summary

Audi Leicester, part of Sytner Group, is recruiting a Service Advisor to be the vital link between customers and the workshop. You will inform on servicing, update customers, and liaise with technicians to ensure vehicles are ready on time, while delivering high levels of customer care in a busy environment.

No prior experience required; full training is provided through in-house and manufacturer courses to support your career progression within Sytner.

Qualifications

• Excellent organisational and administrative skills with keen attention to detail.
• Strong customer service background is beneficial in a busy environment.
• No previous experience required; training provided through in-house L&D and manufacturer courses.

Responsibilities

• Inform customers about servicing and keep them updated at every stage.
• Liaise with technicians/workshop control about vehicle statuses.
• Ensure vehicles are ready on time and advise customers on services and products.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Tools

Kerridge

Job description

Audi Leicester, part of Sytner Group, is recruiting a Service Advisor to be the vital link between customers and the workshop. You will inform on servicing, update customers, and liaise with technicians to ensure vehicles are ready on time, while delivering high levels of customer care in a busy environment.

No prior experience required; full training is provided through in-house and manufacturer courses to support your career progression within Sytner.