Luxury Travel Concierge — In-Store Experience Lead

Audley Travel; Greater London; In loco; GBP 29.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Location: London (Sloane Square)

Life insurance & Healthshield health现金

Holiday: 25 days rising to 30

Birthday day off

Staff travel discounts

Descrizione del lavoro

Audley Travel Retail Personal Travel Expert position in London invites you to own the client relationship in our brand-new UK Retail stores. You will deliver end-to-end experiences from first contact to post-trip engagement, selling personalised holidays with a premium service approach.

You’ll combine proactive sales, relationship management, and travel expertise to convert footfall into long-term client partnerships, collaborating with Country Specialists to deliver Audley holidays.

Competenze

• Experience in a sales-driven, client-facing role within travel or premium service.
• Strong consultative selling skills and ability to convert opportunities.
• Commercial awareness with focus on immediate results and long-term value.
• Capable of working in a fast-paced retail environment and engaging customers proactively.
• Excellent communication and collaboration skills.

Mansioni

• Proactively engage retail customers and convert footfall into opportunities.
• Generate demand and build a forward-looking sales pipeline.
• Design and sell holidays, manage pace, follow-up and bookings.
• Collaborate with Country Specialists to tailor Audley holidays.

Conoscenze

Sales

Client relationship management

Communication skills

Team collaboration

Strumenti

MS Word

Excel

SharePoint

Outlook

Descrizione del lavoro

Audley Travel Retail Personal Travel Expert position in London invites you to own the client relationship in our brand-new UK Retail stores. You will deliver end-to-end experiences from first contact to post-trip engagement, selling personalised holidays with a premium service approach.

You’ll combine proactive sales, relationship management, and travel expertise to convert footfall into long-term client partnerships, collaborating with Country Specialists to deliver Audley holidays.