In-Store Luxury Travel Concierge
Audley Travel
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Benefits offered by this job
Job summary
Audley Travel is expanding into UK Retail stores and seeking a Personal Travel Expert in High Wycombe. You will own the client relationship from first contact through post-trip engagement, delivering premium, personalised travel experiences and converting store footfall into long-term client relationships.
The role combines proactive sales, relationship management, and travel expertise, working with Country Specialists to design and sell holidays across product areas while maintaining brand
Qualifications
- Proven sales track record in travel or premium services.
- Ability to manage end-to-end client relationships and bookings.
- Strong communication and storytelling to inspire travel options.
- Proficiency with Office 365 products (Word, Excel, SharePoint, Outlook).
Responsibilities
- Proactively engage retail customers and convert footfall into opportunities.
- Build a forward-looking pipeline and design fully transactable holidays.
- Own end-to-end client relationship from first contact to post-trip engagement.
- Collaborate with Country Specialists to co-create itineraries and ensure client satisfaction.
- Deliver a seamless client journey aligned with the Audley Way.
- Support in-store events and client engagement activities.
Skills
Tools
Job description
Audley Travel is expanding into UK Retail stores and seeking a Personal Travel Expert in High Wycombe. You will own the client relationship from first contact through post-trip engagement, delivering premium, personalised travel experiences and converting store footfall into long-term client relationships.
The role combines proactive sales, relationship management, and travel expertise, working with Country Specialists to design and sell holidays across product areas while maintaining brand
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