Tele-Sales & Order Administrator: Dynamic, Customer‑Focused

Flexistaff Solutions Ltd; Luton; On-site; GBP 15,000 - 21,000; Full time

Job summary

Flexistaff Solutions Ltd is recruiting on behalf of a client in the Luton (LU3) area for a Tele-Sales & Order Administrator. This busy, customer‑facing role blends telesales, order processing and general administration, requiring an organised and confident communicator.

You will handle daily customer calls, input and process orders in Intact, support stock checks, issue invoices, and liaise with the delivery team to keep customers informed. A keen eye for detail and teamwork are essential.

Qualifications

• Excellent telephone manner and communication skills.
• Confident speaking to customers and promoting products.
• Strong organisational and administrative skills.
• Accurate with good attention to detail.
• Able to work efficiently in a busy, fast-paced environment.
• Confident using computer systems and Microsoft Office.
• Ability to manage workload and prioritise tasks.
• Team player with a positive, can-do attitude.
• Experience in telesales, sales administration or order processing is desirable.

Responsibilities

• Contact customers daily to obtain and process orders.
• Take sales orders accurately and efficiently.
• Assist with stock control and advise on product availability.
• Promote special offers, promotions and stock clearance lines.
• Handle incoming customer and consumer enquiries.
• Answer and transfer incoming calls professionally.
• Deal with sales representatives' orders and queries.

Skills

Tele-sales

Customer service

Administration

Microsoft Office

Tools

Intact software

Job description

Flexistaff Solutions Ltd is recruiting on behalf of a client in the Luton (LU3) area for a Tele-Sales & Order Administrator. This busy, customer‑facing role blends telesales, order processing and general administration, requiring an organised and confident communicator.

You will handle daily customer calls, input and process orders in Intact, support stock checks, issue invoices, and liaise with the delivery team to keep customers informed. A keen eye for detail and teamwork are essential.