Customer Service & Sales Administrator

Uxbridge Employment Agency; Uxbridge; On-site; GBP 20,000 - 26,000; Full time

Job summary

Uxbridge Employment Agency in Central Uxbridge is seeking a Customer Service Executive to deliver outstanding support and help develop key skills within a global business.

The role would suit candidates from a retail background with strong IT skills or those with some office experience seeking the next step in their career, based in Central Uxbridge. The position includes handling queries, updating records, processing orders, and supporting the Marketing team.

Qualifications

• Experience in a customer service environment.
• Intermediate MS Excel skills.
• Ideally experience with Sage.
• Ability to cope in a high pressure and busy environment.
• Organised with excellent time management skills.

Responsibilities

• Handling incoming queries from your assigned accounts.
• Maintaining and updating client records.
• Resolve product queries by having excellent product knowledge.
• Assist the Marketing team.
• Directing calls to the relevant team member and meet and greet visitors.
• Processing orders accurately.
• Inventory checks.
• Prepare sales invoices.
• Process credit notes.
• Any ad-hoc administration duties as and when required.

Skills

MS Excel

Tools

Sage

Job description

Uxbridge Employment Agency in Central Uxbridge is seeking a Customer Service Executive to deliver outstanding support and help develop key skills within a global business.

The role would suit candidates from a retail background with strong IT skills or those with some office experience seeking the next step in their career, based in Central Uxbridge. The position includes handling queries, updating records, processing orders, and supporting the Marketing team.