Luxury Store Team Leader – Growth & KPIs

Flannels Group; Waltham Cross; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Staff discount 20%

Uniform discount 50%

Weekly/Monthly & Quarterly bonuses

Commissions across products

Long service awards

Gym membership discount

Career development opportunities

Cycle to work scheme

National Qualifications courses

Job summary

FLANNELS is seeking a Supervisor for our Cheshunt store. You will oversee a team of Sales Advisors, drive commercial success, and work with head office to manage stock and training initiatives.

You will lead by example in a fast-paced luxury environment, ensuring exceptional customer service, product knowledge and adherence to company procedures, while supporting development and performance targets.

Qualifications

• Minimum 1+ year experience in premium or luxury fashion retail.
• Proven ability to motivate and guide team members in a fast-paced environment.
• Strong track record of achieving sales targets and delivering results.
• Good product knowledge of luxury brands, fashion trends and materials.
• Understanding of merchandising, stock control and loss prevention.

Responsibilities

• Drive store performance and commercial success as part of the leadership team.
• Lead and inspire the store team with coaching and guidance.
• Collaborate with Store Management to meet targets and deadlines.
• Build relationships with internal and external stakeholders.
• Communicate effectively at all levels of the organisation.

Skills

Team leadership

Retail experience

Communication

Product knowledge

Stock control

Job description

FLANNELS is seeking a Supervisor for our Cheshunt store. You will oversee a team of Sales Advisors, drive commercial success, and work with head office to manage stock and training initiatives.

You will lead by example in a fast-paced luxury environment, ensuring exceptional customer service, product knowledge and adherence to company procedures, while supporting development and performance targets.