Luxury Spa Front Desk Associate with Flexible Scheduling

The Alfriston Hotel; Seaford; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Staff meals

Discounted hotel stays

Training programs

Referral bonus up to £1000

Holiday entitlement

Job summary

The Alfriston Hotel in East Sussex is seeking a Spa Receptionist to join our Front of House Spa team. You will warmly welcome guests, handle enquiries by phone, email and in person, and manage bookings and payments to ensure smooth operations.

Maintain a pristine reception and spa environment, support routine health and safety checks, and collaborate with therapists to deliver exceptional guest experiences at our historic 16th‑century property.

Qualifications

• Experience in hospitality reception preferred.
• Excellent communication and guest service skills.
• Familiarity with booking systems and payments.

Responsibilities

• Greet guests warmly and handle enquiries by phone, email and in person.
• Manage bookings, class scheduling and payments using PremierCore.
• Keep reception and spa areas clean, stocked and welcoming.
• Support routine health, safety checks and opening/closing procedures.

Skills

Guest service

Communication

Hospitality experience

Team player

Tools

PremierCore

POS system

Job description

The Alfriston Hotel in East Sussex is seeking a Spa Receptionist to join our Front of House Spa team. You will warmly welcome guests, handle enquiries by phone, email and in person, and manage bookings and payments to ensure smooth operations.

Maintain a pristine reception and spa environment, support routine health and safety checks, and collaborate with therapists to deliver exceptional guest experiences at our historic 16th‑century property.