Lux Spa Front Desk & Guest Experience Specialist — Flexible Schedule

The Signet Group; England; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Tronc to top up earnings

Staff training & career paths

Restaurant & hotel discounts

Wagestream access

Generous holiday and birthday off

Referral bonus up to £1000

Flexible scheduling

Complimentary team meals on shift

Long service awards

Supplier trips & masterclasses

Group mobility across Signet

Job summary

The Signet Collection is seeking a professional Spa Receptionist to join The Alfriston in East Sussex. This role focuses on delivering an exceptional guest experience at a luxury retreat featuring spa facilities, dining, and elegant accommodations.

You will be part of a front-of-house team dedicated to hospitality excellence. We offer a competitive hourly rate, generous tronc, comprehensive training, and clear career progression within the Signet Group.

Responsibilities

• Deliver a warm welcome to guests and handle inquiries by phone, email, and in person.
• Manage bookings and daily spa operations, including treatments and classes.
• Maintain a clean, well‑stocked reception and spa area.
• Support opening/closing procedures and health & safety checks.
• Assist in training and knowledge sharing across the spa team.
• Perform any other duties as assigned.

Job description

The Signet Collection is seeking a professional Spa Receptionist to join The Alfriston in East Sussex. This role focuses on delivering an exceptional guest experience at a luxury retreat featuring spa facilities, dining, and elegant accommodations.

You will be part of a front-of-house team dedicated to hospitality excellence. We offer a competitive hourly rate, generous tronc, comprehensive training, and clear career progression within the Signet Group.