Spa Receptionist: Flexible Scheduling & Guest Experience

The Alfriston Hotel; Waldron; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent hourly rate

Tronc scheme

Training program

Staff discounts

Wagestream access

Holiday entitlement

Birthday leave

Recognition program

Referral bonus

Flexible shifts

Free meals on shift

Long service rewards

Supplier trips

Group mobility

Descrizione del lavoro

The Alfriston in East Sussex is seeking a highly professional Spa Receptionist to join our Front of House Spa team. You will greet guests warmly, manage bookings and enquiries across phone, email and in person, and ensure a seamless, luxurious guest experience at our Signet Collection property.

You will maintain a pristine reception and spa area, handle billing through PremierCore, support the spa team, participate in required training, and help uphold hygiene and safety procedures.

Mansioni

• Greet guests warmly and manage enquiries across phone, email and in person with professionalism.
• Manage bookings and daily operations, including scheduling treatments and handling billing via PremierCore.
• Maintain a professional spa reception area, ensure cleanliness, stocking and towel/linen management.
• Uphold spa standards and safety procedures with regular checks and opening/closing duties.
• Support the wider spa team with product and hotel knowledge and attend required training.

Descrizione del lavoro

The Alfriston in East Sussex is seeking a highly professional Spa Receptionist to join our Front of House Spa team. You will greet guests warmly, manage bookings and enquiries across phone, email and in person, and ensure a seamless, luxurious guest experience at our Signet Collection property.

You will maintain a pristine reception and spa area, handle billing through PremierCore, support the spa team, participate in required training, and help uphold hygiene and safety procedures.