Weekend Luxury Showroom Sales Advisor

Quorn Stone; Winchester; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Friendly team environment

Competitive salary package

Paid training and development

Employee Assistance Programme

Enhanced parental leave

Company pension scheme

Healthcare cash plan (Simply Health)

Employee, friends, and family discount

Company events

Free on-site parking

Sick pay

Volunteering days

Comprehensive product training

Job summary

Quorn Stone is seeking a Weekend Showroom Sales Advisor for its Winchester showroom. You will deliver exceptional customer service, guide customers through the sales journey, and provide expert product advice in a luxury showroom setting.

The role requires strong communication, a proactive, customer-focused approach, and experience with CRM systems. Weekend hours are Saturday and Sunday with a friendly, professional presentation a must.

Qualifications

• Experience working in a sales environment and a genuine customer-focused approach.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and grammatical accuracy.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• A self‑motivated and proactive approach.
• Hands-on approach to thrive in a busy showroom environment.
• Experience using a CRM system.
• Familiarity with Microsoft Office.
• Enthusiasm for interiors and design.
• Experience within the luxury goods market.
• Knowledge or experience of interiors and design.
• Previous showroom experience.
• Experience working with natural stone, porcelain or other premium products.

Responsibilities

• Answering incoming sales calls and responding to customer enquiries.
• Making outbound calls to our customer database.
• Guiding customers throughout the sales process.
• Providing clear, confident and professional communication via phone, email and face-to-face.
• Creating quotations and processing payments.
• Providing outstanding aftersales service.
• Providing advice on product suitability, sizing and pricing.
• Using your knowledge and flair for interiors to support customers.
• Updating the CRM system with relevant customer information and daily activity.
• Arranging product samples to be dispatched to customers.
• Welcoming customers into the showroom and providing a professional and friendly experience.
• Building strong relationships with new and existing customers.
• Confirming showroom appointments with customers prior to their arrival.

Skills

Customer service oriented

Communication skills

Attention to detail

Organisational skills

Self-motivated

Proactive

Interiors/design enthusiasm

Tools

CRM system

Microsoft Office

Job description

Quorn Stone is seeking a Weekend Showroom Sales Advisor for its Winchester showroom. You will deliver exceptional customer service, guide customers through the sales journey, and provide expert product advice in a luxury showroom setting.

The role requires strong communication, a proactive, customer-focused approach, and experience with CRM systems. Weekend hours are Saturday and Sunday with a friendly, professional presentation a must.