Luxury Showroom Manager: Lead Elite Client Experience

Mappin & Webb.; Upper Minety; Sur place; GBP 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Résumé du poste

Mappin & Webb is seeking an experienced Store Manager to lead a high-performing team in our luxury showroom in the UK. You will drive exceptional client experiences, build lasting relationships with clients, and represent the brand with confidence and knowledge.

You will inspire, coach and develop your team to deliver outstanding service and achieve sales goals while upholding the brand's standards and heritage in a fast-paced luxury environment.

Qualifications

• A proven track record in retail management.
• Strong leadership and team development skills.
• Commercially aware with a client-driven mindset.
• Excellent relationship-building and service focus.
• Passion for luxury products and brands.

Responsabilités

• Lead and develop a high-performing showroom team.
• Deliver exceptional client experiences and service.
• Drive sales and build lasting relationships with clients.
• Represent the brand with confidence and knowledge.

Connaissances

Leadership

Team development

Retail management

Client relationship building

Luxury product knowledge

Description du poste

Mappin & Webb is seeking an experienced Store Manager to lead a high-performing team in our luxury showroom in the UK. You will drive exceptional client experiences, build lasting relationships with clients, and represent the brand with confidence and knowledge.

You will inspire, coach and develop your team to deliver outstanding service and achieve sales goals while upholding the brand's standards and heritage in a fast-paced luxury environment.