Luxury Retail Deputy Manager: Lead, Develop & Inspire Team

The Watches of Switzerland Group; Greenhithe; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Mappin & Webb, part of the Watches of Switzerland Group, is seeking a Deputy Manager to support the Showroom Manager in leading a high-performing luxury retail team in the UK. You will motivate staff, drive performance, and deliver an exceptional client experience.

You will build lasting client relationships, recruit and train team members, and contribute to business development while upholding the brand's prestigious reputation.

Qualifications

• Proven experience in retail management and team development.
• Strong client focus with excellent communication and organisational skills.
• Entrepreneurial mindset with ability to drive business growth.

Responsibilities

• Inspire and develop a high performing showroom team to deliver exceptional client experience.
• Lead, coach and manage performance to meet sales targets.
• Build lasting client relationships and provide tailored jewellery and watch advice.

Skills

People development

Retail leadership

Customer service

Sales growth

Communication skills

Job description

Mappin & Webb, part of the Watches of Switzerland Group, is seeking a Deputy Manager to support the Showroom Manager in leading a high-performing luxury retail team in the UK. You will motivate staff, drive performance, and deliver an exceptional client experience.

You will build lasting client relationships, recruit and train team members, and contribute to business development while upholding the brand's prestigious reputation.