Luxury Retail Team Lead – Client Experience
Mappin & Webb.
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Benefits offered by this job
Job summary
Mappin & Webb in the United Kingdom seeks a Supervisory professional for our luxury showroom. You will lead and motivate a small team, delivering outstanding client service and building relationships that last beyond a single sale.
The role focuses on developing product knowledge, sharing best practices, and supporting management to meet personal and team targets. A positive, proactive communicator with a passion for jewellery will thrive in this iconic brand environment.
Qualifications
- Experience of leading / supervising a team.
- People, sales and client focused.
- A positive, “can-do” attitude.
- A passion for delivering exceptional client experience.
- A great communicator with a natural flair for striking up conversation.
- Eager to learn and build on your retail and product knowledge.
- A flexible team player who is always ready to go the extra mile.
Responsibilities
- Lead and supervise a team in boutique operations.
- Deliver exceptional client service and build client relationships.
- Achieve personal and team targets and support management.
- Develop product knowledge and jewellery expertise.
- Share best practices with the team.
Skills
Job description
Mappin & Webb in the United Kingdom seeks a Supervisory professional for our luxury showroom. You will lead and motivate a small team, delivering outstanding client service and building relationships that last beyond a single sale.
The role focuses on developing product knowledge, sharing best practices, and supporting management to meet personal and team targets. A positive, proactive communicator with a passion for jewellery will thrive in this iconic brand environment.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
