Luxury Retail Sales Consultant - Client Experience Expert

MAPPIN & WEBB; Guildford; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Mappin & Webb, a cornerstone of English luxury retail, is seeking a Sales Consultant to join our showroom team in the UK. You will build lasting client relationships, deliver exceptional service, and contribute to achieving personal and team targets.

Develop and maintain deep product knowledge across jewellery and watches, representing our brand with confidence while working collaboratively with the team to exceed expectations and provide a memorable client experience.

Qualifications

• Must have a positive, can-do attitude.
• Experience delivering exceptional client experience in retail.
• Experience within a consultative retail environment.
• Motivated to reach and exceed targets.
• Eager to learn and build on retail and product knowledge.
• A flexible team player who goes the extra mile.

Responsibilities

• Work towards personal and team targets to drive showroom success.
• Develop and continually update product knowledge and expertise.
• Share passion for luxury products and deliver excellent client experience.

Skills

positive can-do attitude

exceptional client experience

consultative retail experience

target-driven

retail and product knowledge

flexible team player

Job description

Mappin & Webb, a cornerstone of English luxury retail, is seeking a Sales Consultant to join our showroom team in the UK. You will build lasting client relationships, deliver exceptional service, and contribute to achieving personal and team targets.

Develop and maintain deep product knowledge across jewellery and watches, representing our brand with confidence while working collaboratively with the team to exceed expectations and provide a memorable client experience.