Luxury Sales Specialist: Elevate Client Experience

Tapestry, Inc.; Bicester; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Incentives program

Career progression

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach as a brand ambassador, build lasting client relationships through styling, product expertise, and fashion advice; drive sales through cross-selling and data-driven clienteling using mobile POS;

Qualifications

• POS operation experience
• English proficiency
• Ability to work in a fast-paced environment
• Luxury retail background and social media savvy (preferred)
• Experience with live-stream shopping or video demos (preferred)

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Deliver an elevated, personalized shopping experience and meet sales goals.
• Support daily store operations, inventory, routing, and visual merchandising.
• Use mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Build client relationships through styling and product knowledge; drive cross-selling and upsell activities.

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach as a brand ambassador, build lasting client relationships through styling, product expertise, and fashion advice; drive sales through cross-selling and data-driven clienteling using mobile POS;