Luxury Sales Consultant — Elevate Client Experience

Max Mara Fashion Group; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Max Mara Fashion Group is seeking an experienced Luxury Sales Consultant for the Selfridges concession in London. You will assist customers in line with brand philosophy and maintain high service standards.

The ideal candidate has 1–2 years of retail experience, builds strong client relationships, and is motivated to achieve personal and team goals. This is a full-time permanent role in a dynamic luxury environment with growth opportunities.

Qualifications

• Experience in retail or a similar service sector.
• Ability to develop and maintain strong client relationships.
• Consistently deliver high levels of professional service to customers.
• Motivated to achieve personal and team goals.

Responsibilities

• Assist customers according to brand philosophy and quality standards.
• Pursue store objectives and contribute to overall targets.
• Ensure merchandise is properly displayed and organized.
• Maintain and update professional and technical knowledge.
• Deliver excellent service to ensure high customer satisfaction.
• Handle customer queries and complaints.
• Act as ambassador of customer-centric logic in the store.

Skills

Retail experience

Customer service

Client relationships

Team goals

Job description

Max Mara Fashion Group is seeking an experienced Luxury Sales Consultant for the Selfridges concession in London. You will assist customers in line with brand philosophy and maintain high service standards.

The ideal candidate has 1–2 years of retail experience, builds strong client relationships, and is motivated to achieve personal and team goals. This is a full-time permanent role in a dynamic luxury environment with growth opportunities.