Luxury Sales Associate – In-Store, Virtual & Clienteling

Aspinal of London; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

Aspinal of London, a British luxury lifestyle brand, seeks a Sales Associate for our concession in Selfridges London. You’ll embody the brand, delivering exceptional service, product knowledge, and genuine client connections to create memorable shopping experiences.

In this role you’ll welcome customers, drive sales through personalised recommendations, support virtual appointments, and work with a driven team to maintain store standards and iconic luxury service.

Qualifications

• A genuine passion for luxury retail and delivering memorable experiences.
• Confidence and enthusiasm when engaging with customers.
• Strong communication skills and ability to build authentic relationships.
• Positive, proactive approach with willingness to learn.
• Ability to work as part of a team in a fast-paced retail environment.
• Passion for sales and achieving personal and team goals.

Responsibilities

• Deliver exceptional customer service and create memorable shopping experiences.
• Welcome and engage customers with warmth, confidence, and genuine enthusiasm.
• Share product knowledge and passion for Aspinal craftsmanship to inspire customers.
• Build and maintain strong client relationships through personalised service and clienteling.
• Support virtual shopping appointments, connecting with customers beyond the store environment.
• Drive sales by understanding customer needs and providing tailored recommendations.
• Represent the Aspinal brand with confidence, professionalism, and authenticity.
• Work collaboratively with the team to maintain outstanding store standards.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

Aspinal of London, a British luxury lifestyle brand, seeks a Sales Associate for our concession in Selfridges London. You’ll embody the brand, delivering exceptional service, product knowledge, and genuine client connections to create memorable shopping experiences.

In this role you’ll welcome customers, drive sales through personalised recommendations, support virtual appointments, and work with a driven team to maintain store standards and iconic luxury service.