Luxury Client Advisor – Full-Time, Path to Permanent

SmartRecruiters, Inc.; Greater London; On-site; GBP 21,000 - 30,000; Full time

Job summary

Max Mara Fashion Group seeks a full-time Client Advisor at Selfridges, London, to bring the brand DNA to shoppers and drive sales. The role focuses on delivering exceptional service and building lasting client relationships in a luxury retail environment.

You will assist customers in line with brand philosophy, maintain product knowledge, and contribute to achieving store objectives. Training will be provided, with an attractive salary and career opportunities.

Qualifications

• Demonstrates strong conversational English and professional communication.
• 1–3 years of retail experience; luxury experience is a plus.
• Ability to build and maintain strong client relationships.
• Delivers consistent, professional service to every customer.
• Motivation to achieve personal and team goals.
• Maintains high standards and product knowledge.

Responsibilities

• Assists customers in line with brand philosophy and standards.
• Pursues store objectives to contribute to overall targets.
• Ensures merchandise is properly displayed and organized.
• Maintains up-to-date professional and technical knowledge.
• Delivers excellent service to ensure customer satisfaction.
• Handles customer queries and complaints.
• Acts as ambassador of customer-centric logic within the store.

Skills

Conversational English

Retail experience

Client relationships

Customer service

Job description

Max Mara Fashion Group seeks a full-time Client Advisor at Selfridges, London, to bring the brand DNA to shoppers and drive sales. The role focuses on delivering exceptional service and building lasting client relationships in a luxury retail environment.

You will assist customers in line with brand philosophy, maintain product knowledge, and contribute to achieving store objectives. Training will be provided, with an attractive salary and career opportunities.