Luxury Sales Consultant

Max Mara Fashion Group; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Max Mara Fashion Group is seeking an experienced Luxury Sales Consultant for the Selfridges concession in London. You will assist customers in line with brand philosophy and maintain high service standards.

The ideal candidate has 1–2 years of retail experience, builds strong client relationships, and is motivated to achieve personal and team goals. This is a full-time permanent role in a dynamic luxury environment with growth opportunities.

Qualifications

• Experience in retail or a similar service sector.
• Ability to develop and maintain strong client relationships.
• Consistently deliver high levels of professional service to customers.
• Motivated to achieve personal and team goals.

Responsibilities

• Assist customers according to brand philosophy and quality standards.
• Pursue store objectives and contribute to overall targets.
• Ensure merchandise is properly displayed and organized.
• Maintain and update professional and technical knowledge.
• Deliver excellent service to ensure high customer satisfaction.
• Handle customer queries and complaints.
• Act as ambassador of customer-centric logic in the store.

Skills

Retail experience

Customer service

Client relationships

Team goals

Job description

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret‑à‑porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Luxury Sales Consultant – Selfridges – Immediate Start

We are currently seeking experienced Sales Consultants for the MaxMara concession in Selfridges, London.

Main Responsibilities

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer‑centric logic within the store;

Profile

The ideal candidate will:

• Have relevant experience in retail or a similar 'service' sector.
• Develop and maintain strong client relationships.
• Ensure each customer receives the highest and consistent level of professional service
• Be motivated to achieve personal and team goals.

Contract type: Permanent

Availability: Full Time

Years experience: One - two years experience is a premium.