PART-TIME CLIENT ADVISOR - WEEKEND MAX MARA - HARRODS

SmartRecruiters, Inc.; Greater London; On-site; GBP 12,000 - 21,000; Part time

Job summary

Max Mara Fashion Group is recruiting for a Part-time Weekend Client Advisor at Harrods. The role focuses on delivering brand DNA to clients, driving sales and growing the customer base within a luxury retail environment.

You will support in-store operations, maintain high service standards, and build strong client relationships while representing the brand’s values during weekend shifts.

Qualifications

• Demonstrate good conversational English.
• Have minimum 1-3 years of Retail experience; luxury a plus.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service.
• Be motivated to achieve personal and team goals.
• Continuously maintain high standards.

Responsibilities

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store

Skills

Conversational English

Retail experience

Client relationships

Customer service

Goal oriented

Maintains standards

Job description

PART-TIME CLIENT ADVISOR - WEEKEND MAX MARA - HARRODS

Part-time

PART-TIME CLIENT ADVISOR@WEEKEND MAX MARA - HARRODS
The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales, grow the base and sustain the brand.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards


• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team


• Ensure that all merchandise is properly displayed and organized;


• Maintain and update professional and technical knowledge;


• Delivers excellent service to ensure high levels of customer satisfaction;


• Deals with customer queries and complaints;


• Acts as ambassador of the customer-centric logic within the store

Profile:

• Demonstrate good conversational English.


• Have minimum 1-3 years of Retail experience; luxury a plus.


• Develop and maintain strong client relationships.


• Ensure each customer receives a consistent and professional service


• Be motivated to achieve personal and team goals and


• Continuously maintain high standards.

Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.
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ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.
The first Italian clothing company, founded in 1951, with the aim of offering \"haute de gamme\" women's clothing produced according to industrial processes of excellence.
Passion, commitment and tradition have created a unique fashion style:

• 9 brands


• 60+ collections per season


• 14,000,000+ items sold per year


• 105 countries in the world


• 2,500+ mono-brand stores


• 10,000+ multi-brand stores


• 27 languages spoken


• 5,500+ collaborators in the world

We are committed to equality of opportunity for all employees.
We accept and value the differences between people, without any bias, including
but not limited to: race, ethnicity, gender, gender identity, sexual orientation,
age, social class, physical ability or attributes, religious or ethical values system,
national origin, and political beliefs.