Luxury Sales Associate (Flagship Store)

Dweet; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein renommiertes Unternehmen im Luxussegment sucht einen Luxury Sales Associate für sein Flagship-Geschäft in London. In dieser Rolle sind Sie das Gesicht der Marke und bieten erstklassigen Kundenservice, während Sie mit einer anspruchsvollen Klientel interagieren. Ihre Leidenschaft für hochwertige Produkte und Ihre Fähigkeit, starke Kundenbeziehungen aufzubauen, sind entscheidend für den Erfolg in dieser Position. Sie werden nicht nur für den Umsatz verantwortlich sein, sondern auch dafür, dass das Einkaufserlebnis unvergesslich bleibt. Wenn Sie eine Karriere im Luxus-Einzelhandel anstreben, ist dies die perfekte Gelegenheit.

Qualifications

• Erfahrung im Luxus-Einzelhandel oder im Kundenservice ist erforderlich.
• Ausgezeichnete Kommunikationsfähigkeiten und Verkaufsfähigkeiten.

Responsibilities

• Weltklasse Einkaufserlebnisse bieten und Kundenbeziehungen aufbauen.
• Verkauf von Produkten und Erreichen von Verkaufszielen.

Skills

Kundenservice

Verkaufstechniken

Produktkenntnis

Beziehungsmanagement

Teamarbeit

Flexibilität

Tools

POS-System

Job description

Job Description

This brand is synonymous with timeless elegance, exceptional craftsmanship, and unparalleled quality. We pride ourselves on our exquisite range of leather products that cater to discerning clients around the world. Our London flagship store embodies the essence of our brand, offering a unique shopping experience that reflects our commitment to luxury and excellence.

As a Luxury Sales Associate at our flagship store, you will be the face of our global brand, delivering exceptional customer service and personalised shopping experiences that exceed our clients' expectations. You will have a passion for luxury retail and an in-depth understanding of the unique qualities of our products. Your role will involve building relationships with customers, maintaining the store's aesthetic, and contributing to the store's overall success.

Key Responsibilities:

- Provide a world-class shopping experience by engaging with customers in a warm, professional, and knowledgeable manner.

- Develop and maintain strong client relationships to encourage repeat business and customer loyalty.

- Demonstrate detailed product knowledge, including the craftsmanship, materials, and design features of our leather goods.

- Assist clients in making purchasing decisions by offering product recommendations and styling advice.

- Achieve and exceed individual and store sales targets by effectively utilizing selling techniques.

- Maintain store visual standards and merchandising to reflect brand guidelines and ensure a luxury environment.

- Process transactions accurately and efficiently using the store's point-of-sale system.

- Resolve customer inquiries and issues promptly and professionally, fostering a positive shopping experience.

- Participate in store events, promotions, and clienteling initiatives to drive sales and enhance customer engagement.

- Stay informed about industry trends, competitor activities, and market developments related to luxury retail.

Qualifications:

- Previous experience in luxury retail sales or a high-end customer service environment is essential.

- Strong understanding of and passion for luxury brands, fashion, and leather goods.

- Excellent interpersonal and communication skills, with the ability to build rapport with diverse clientele.

- Proven track record of achieving sales targets and delivering exceptional customer service.

- Proactive, self-motivated, and able to work effectively both independently and as part of a team.

- Strong organizational skills with attention to detail and a commitment to maintaining store presentation.

- Flexibility to work weekends, public holidays, and adapt to changing schedules based on business needs.

- Knowledge of additional languages is a plus.