Sales Associate

Fiskars Group; London; On-site; GBP 20,000 - 40,000; Part time

Job summary

An established industry player is seeking a passionate Sales Associate for their flagship store in London. This part-time role involves delivering exceptional customer service and selling luxury goods to discerning clients. You will work closely with customers to identify their needs, answer product inquiries, and provide tailored recommendations. The ideal candidate will have a minimum of two years' experience in a similar role and a strong background in luxury retail. Join a team that values craftsmanship and customer satisfaction in a vibrant retail environment, and take the next step in your retail career with this exciting opportunity.

Benefits

Performance-related commission

Contributory pension scheme

Cash plan

Life assurance

Qualifications

• Minimum two years’ experience in a similar position.
• Experience with luxury brands and excellent English skills.

Responsibilities

• Ensure a professional and unique customer experience.
• Resolve customer complaints to ensure satisfaction.

Skills

Customer Service

Sales

Luxury Goods Knowledge

Communication

Job description

Georg Jensen is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.

Georg Jensen, Part of the Fiskars Group is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.

We pride ourselves on our more than 1.300 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 2.000 wholesale accounts globally.

SALES ASSOCIATE

This position is based in our soon to open flagship store on New Bond Street, London and reports to our City Manager. This is a part-time role.

OUR ROLE

We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

WHAT YOU’LL DO AT GEORG JENSON

Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand, with a strong heritage and a proud tradition of craftsmanship? Last, but not least, are you a passionate retailer?

Responsibilities:

The position as Sales Associate includes working closely with customers to determine needs, answer questions about our products, the design and the designer and recommend the right product for the customer. The role also includes the responsibility to resolve customer complaints and any issues raised by our customers in order to ensure customer satisfaction. You will report to the Store Manager in the store.

Your key responsibilities:

1. Ensuring professional and unique customer experience
2. Focus on agreed deliverables by the Store Manager in order to achieve the required financial results
3. Be responsible, together with a team of sales associates, for sales & service; inventory; visual merchandising, and achievement of desired financial results
4. Reflect the leading and trend-setting brand in order to delight and surprise the customers

WHO YOU ARE

Experience:

1. Minimum two years’ experience from a similar position
2. Experience with other luxury brands
3. Proficient in English, with excellent verbal and written skills

Your profile being:
If you possess the above mentioned competencies and are not only motivated by sales and performance, but also are extremely service minded and a team player, then you might be our next Sales Associate.

Furthermore, we look for a person who matches this profile:

1. Proactive, fast learner result oriented, and a self-starter
2. Is well groomed, well-spoken and well mannered, while being able to apply luxury behaviour and luxury standards to all activities in the boutique
3. Is energetic, enthusiastic and positive
4. Is outgoing, hardworking and responsible

We offer a performance related commission, contributory pension scheme, cash plan, and life assurance.

START YOUR JOURNEY AT FISKARS GROUP

We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your CV using the link today! Don’t worry about a cover letter, your application is enough indication of your interest.

We are committed to protecting your personal data, so we only accept applications through our career website.

Further information:
For further information, please contact Oliver Steel, London City Manager at [e-mail]. We also recommend you visit our website at www.georgjensen.com.

Georg Jensen is part of Fiskars Group, the global home of design-driven brands for indoor and outdoor living. Together, we enable enjoyable moments, powered by our strong brand passion, consumer focus and forward-looking drive to shape the classics of tomorrow – unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Read more: fiskarsgroup.com Read more: georgjensen.com