RTW Sales Associate - Menswear Tailoring

Richard James Savile Row; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Luxury Sales Associate for their flagship store in London. This exciting role involves delivering exceptional customer service, acting as a brand ambassador, and fostering brand loyalty. The ideal candidate will have experience in luxury menswear or tailoring, possess strong interpersonal skills, and demonstrate confidence in engaging with customers. Join a prestigious team and contribute to the success of a renowned fashion destination while enjoying a vibrant work environment and the opportunity to grow your career in retail.

Qualifications

• Experience in luxury menswear or tailoring.
• Confidence in engaging with customers attentively.

Responsibilities

• Welcome customers and provide exceptional service.
• Maintain accurate stock records and facilitate sales.
• Support store in achieving company budgets.

Skills

Customer Service

Product Knowledge

Interpersonal Skills

Tailoring and Styling

Pinning and Alterations

Job description

RTW Sales Associate - Menswear Tailoring

Richard James is delighted to announce the recruitment of a Luxury Sale Assistant for our flagship store on Savile Row, London, one of the world's most prestigious fashion and lifestyle destinations.

We seek an enthusiastic individual to join our team, delivering exceptional customer service to foster growth and brand loyalty, acting as a brand ambassador aligned with our business goals.

Main Responsibilities

1. Welcome and acknowledge customers entering the store.
2. Possess excellent product knowledge, providing accurate information on features and benefits.
3. Identify customer needs and offer supportive advice.
4. Maintain a high standard of personal presentation in accordance with company dress code.
5. Demonstrate strong interpersonal skills and adapt service to meet customer requirements.
6. Support the store in achieving company budgets through your KPIs.
7. Protect company profits by maintaining accurate stock records and facilitating sales.

Requirements

• Experience in the luxury MTM menswear or tailoring industry.
• Confidence in approaching and engaging with customers thoughtfully and attentively.
• Experience with tailoring and styling.
• Proficiency in pinning and alterations.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industry

• Retail Apparel and Fashion