Luxury Sales Associate (Flagship Store)

JR United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in luxury retail is seeking a Luxury Sales Associate for their flagship store in London. This role is pivotal in delivering exceptional customer service and creating personalized shopping experiences that reflect the brand's commitment to quality and elegance. Ideal candidates will have a passion for luxury products, strong interpersonal skills, and the ability to build lasting client relationships. Join a dynamic team where your contributions will directly impact the store's success and customer satisfaction, all within a beautifully curated environment that embodies luxury.

Qualifications

• Experience in luxury retail or high-end customer service is essential.
• Strong understanding of luxury brands and leather goods.

Responsibilities

• Provide a world-class shopping experience and engage with customers.
• Develop strong client relationships to encourage repeat business.

Skills

Luxury Retail Sales

Customer Service

Interpersonal Skills

Sales Techniques

Product Knowledge

Job description

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Luxury Sales Associate (Flagship Store), london

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Client:

Dweet

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

This brand is synonymous with timeless elegance, exceptional craftsmanship, and unparalleled quality. We pride ourselves on our exquisite range of leather products that cater to discerning clients around the world. Our London flagship store embodies the essence of our brand, offering a unique shopping experience that reflects our commitment to luxury and excellence.

As a Luxury Sales Associate at our flagship store, you will be the face of our global brand, delivering exceptional customer service and personalised shopping experiences that exceed our clients' expectations. You will have a passion for luxury retail and an in-depth understanding of the unique qualities of our products. Your role will involve building relationships with customers, maintaining the store's aesthetic, and contributing to the store's overall success.

Key Responsibilities:

- Provide a world-class shopping experience by engaging with customers in a warm, professional, and knowledgeable manner.

- Develop and maintain strong client relationships to encourage repeat business and customer loyalty.

- Demonstrate detailed product knowledge, including the craftsmanship, materials, and design features of our leather goods.

- Assist clients in making purchasing decisions by offering product recommendations and styling advice.

- Achieve and exceed individual and store sales targets by effectively utilizing selling techniques.

- Maintain store visual standards and merchandising to reflect brand guidelines and ensure a luxury environment.

- Process transactions accurately and efficiently using the store's point-of-sale system.

- Resolve customer inquiries and issues promptly and professionally, fostering a positive shopping experience.

- Participate in store events, promotions, and clienteling initiatives to drive sales and enhance customer engagement.

- Stay informed about industry trends, competitor activities, and market developments related to luxury retail.

Qualifications:

- Previous experience in luxury retail sales or a high-end customer service environment is essential.

- Strong understanding of and passion for luxury brands, fashion, and leather goods.

- Excellent interpersonal and communication skills, with the ability to build rapport with diverse clientele.

- Proven track record of achieving sales targets and delivering exceptional customer service.

- Proactive, self-motivated, and able to work effectively both independently and as part of a team.

- Strong organizational skills with attention to detail and a commitment to maintaining store presentation.

- Flexibility to work weekends, public holidays, and adapt to changing schedules based on business needs.

- Knowledge of additional languages is a plus.