Senior Sales Associate

Four Seasons; Greater London; On-site; GBP 35,000; Full time

Job summary

Join a prestigious British luxury brand as a Senior Sales Associate in Mayfair, where your exceptional product knowledge will shine. This role emphasizes personalized service and client relationship management, allowing you to grow your client base and drive sales. With a competitive salary and commission structure, plus benefits like Sundays off and generous annual leave, this opportunity is perfect for a self-starter passionate about luxury goods. Elevate your career in a dynamic environment that values craftsmanship and client satisfaction.

Benefits

Up to £35,000 basic salary

Excellent commission structure

25 days annual leave + bank holidays

Every Sunday off

Qualifications

• Experience in luxury retail, especially with high-ticket items.
• Strong ability to build relationships with high-net-worth clients.

Responsibilities

• Delivering top-tier client experiences and ensuring customer retention.
• Developing a Client Book through diverse CRM channels.
• Conducting private appointments with UHNW and VIP clients.

Skills

Client Relationship Management

Sales Skills

Storytelling

Networking

Product Knowledge

Communication Skills

Tools

CRM Software

Job description

Senior Sales Associate
Up to £35,000 basic + Commission
EVERY SUNDAY OFF

We are excited to be working with a prestigious British luxury brand known for its timeless leather craftsmanship and iconic travel pieces.

As a Senior Sales Associate at their flagship store in Mayfair, you will showcase your exceptional product knowledge and professionalism while providing a highly personalized service to each client. A key focus will be on business development, where you will have the opportunity to grow your client base and develop strong client relationships, helping to elevate the brand and drive its success.

The Role:

• Delivering a top-tier client experience and ensuring customer retention
• Developing and managing your Client Book through diverse CRM channels
• Arranging and conducting private appointments with UHNW and VIP Clients, providing personalised and exclusive service
• Driving sales, demonstrating in-depth product knowledge and passion
• Assisting with daily boutique operations
• Handling after-sales service and resolving client inquiries
• Maintaining impeccable personal presentation
• Proactively securing external business opportunities

About You:

• Strong ability to build and maintain relationships with high-net-worth clients and manage CRM
• Strong storytelling ability
• Proactive in networking and engaging with key partners to generate new business development
• Experience with high-ticket items and confident in closing sales
• Excellent verbal and written English
• Relevant Backgrounds: Leather goods, luxury watches, fine jewellery, tailoring
• Self-starter and driven

The Package:

• Up to £35,000 basic salary per annum
• Excellent commission structure
• EVERY SUNDAY OFF
• 25 days annual leave + bank holidays