Luxury Retail Training Coach

LVMH; Greater London; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Christian Dior Couture seeks a Market Training Specialist to drive training delivery across boutiques, supporting the Market Training Manager. The role includes content design, field coaching, and ongoing performance tracking to improve client experience and sales results.

The position emphasizes collaboration with boutique teams, regional strategy alignment, and continuous learning culture in a luxury retail environment.

Qualifications

• Content development aligned with regional strategy.
• One-to-one coaching for boutique teams.
• Delivering training across classrooms, virtual, and field settings.

Responsibilities

• Align with Market Training Manager to ensure coherence with regional strategy.
• Partner with local Merchandising teams to highlight product priorities.
• Adapt training materials to market needs for classroom, virtual, and one-to-one sessions.
• Dedicate ~50% of time to coaching and spot coaching for Boutique Managers.
• Facilitate training activities for Client Advisors and Junior Managers.
• Support onboarding of new joiners and knowledge transfer.
• Conduct store-level training needs analysis and track KPI impact.
• Monitor learning programs to evaluate behavioural change and business impact.
• Collaborate with in-boutique trainers and managers to ensure alignment.

Skills

Content development

Coaching

Training delivery

Needs analysis

Stakeholder collaboration

Learning culture

Job description

Christian Dior Couture seeks a Market Training Specialist to drive training delivery across boutiques, supporting the Market Training Manager. The role includes content design, field coaching, and ongoing performance tracking to improve client experience and sales results.

The position emphasizes collaboration with boutique teams, regional strategy alignment, and continuous learning culture in a luxury retail environment.