Training Specialist - London

LVMH; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

Christian Dior Couture seeks a Market Training Specialist to drive training delivery across boutiques, supporting the Market Training Manager. The role includes content design, field coaching, and ongoing performance tracking to improve client experience and sales results.

The position emphasizes collaboration with boutique teams, regional strategy alignment, and continuous learning culture in a luxury retail environment.

Qualifications

• Content development aligned with regional strategy.
• One-to-one coaching for boutique teams.
• Delivering training across classrooms, virtual, and field settings.

Responsibilities

• Align with Market Training Manager to ensure coherence with regional strategy.
• Partner with local Merchandising teams to highlight product priorities.
• Adapt training materials to market needs for classroom, virtual, and one-to-one sessions.
• Dedicate ~50% of time to coaching and spot coaching for Boutique Managers.
• Facilitate training activities for Client Advisors and Junior Managers.
• Support onboarding of new joiners and knowledge transfer.
• Conduct store-level training needs analysis and track KPI impact.
• Monitor learning programs to evaluate behavioural change and business impact.
• Collaborate with in-boutique trainers and managers to ensure alignment.

Skills

Content development

Coaching

Training delivery

Needs analysis

Stakeholder collaboration

Learning culture

Job description

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a passionate and knowledgeable Market Training Specialist to support the Market Training Manager in deploying the training strategy across the market. Acting as a field expert, the successful candidate will design and adapt training content, deliver impactful programs in boutiques, and provide one-to-one coaching to develop retail teams. By tracking results and fostering a strong learning culture, the role will contribute directly to enhancing performance and client experience.

Job responsibilities

Content Development

• Align with the Market Training Manager to ensure coherence with regional strategy.


• Partner with local Merchandising teams to highlight key product priorities.


• Adapt and update training materials to market needs, with a focus on classroom, virtual, and one-to-one content.

Coaching & Training Delivery

• Dedicate ~50% of time to one-to-one and spot coaching, including a \"coach the coach\" approach with Boutique Managers.


• Facilitate engaging training activities (20–30%) for Client Advisors and Junior Managers.


• Support onboarding of new joiners and ensure smooth transmission of knowledge.

Follow up & Analysis

• Conduct store-level training needs analysis and track performance of all training formats.


• Monitor learning programs to evaluate behavioural change and business impact.


• Contribute to continuous improvement by leveraging KPIs, feedback, and best practices.

Stakeholder Collaboration & Learning Culture

• Collaborate with in-boutique trainers, managers, and Client Advisors to ensure training alignment and impact.


• Provide feedback to managers on training outcomes and areas of accountability.


• Encourage a culture of continuous learning within the retail teams.

Profile

Relationship Building

• Positivity

Leadership

• Influence


• Courage to address feedback


• Empathetic & Trust


• Creativity & Resilience


• Engage with an audience


• Lead by example


• Self Confidence

Business Impact

• Influence


• Courage to address feedback


• Empathetic & Trust


• Creativity & Resilience


• Engage with an audience


• Lead by example


• Self Confidence

Strategic Thinking

• Analytical


• Build mid/long term dedicated category plan

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.