Luxury Retail Sales & Clienteling Specialist

Tapestry (Coach/Kate Spade); Ellesmere Port; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day and global volunteering

Employee discount

Ambassador Programme

Job summary

Coach is seeking a Sales Associate in the UK to deliver a luxe, personalized shopping experience. You will meet personal and store sales goals, support daily operations, and help drive revenue through expert product knowledge and clienteling.

Ideal candidates have 1+ years in luxury retail, strong English, and a passion for fashion trends. The role blends in‑person service with omni‑channel selling and collaboration with the team.

Qualifications

• 1+ years of sales experience in luxury retail.
• Knowledge of fashion trends and competitors.
• Experience with POS and basic computer tools.

Responsibilities

• Represent Coach as a brand ambassador and uphold style standards.
• Build client relationships through styling and fashion advice.
• Drive sales via cross-selling and tailored recommendations.
• Use POS and clienteling tools to capture data and encourage repeat purchases.
• Meet personal and team KPIs and support daily store operations.

Skills

Luxury retail

Clientelling

POS operation

Live-stream shopping

English proficiency

Social media savvy

Tools

iPad

Mobile POS

Job description

Coach is seeking a Sales Associate in the UK to deliver a luxe, personalized shopping experience. You will meet personal and store sales goals, support daily operations, and help drive revenue through expert product knowledge and clienteling.

Ideal candidates have 1+ years in luxury retail, strong English, and a passion for fashion trends. The role blends in‑person service with omni‑channel selling and collaboration with the team.