Luxury Retail Sales Associate (Temporary) – Drive Upsell & Service

Belstaff; Castleford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Belstaff is seeking a Sales Associate to maximise sales within the store, build a strong client base and deliver a premium level of customer service. You’ll drive personal sales targets, greet and advise customers, and help them choose from the Belstaff collection.

Excellent product knowledge and the ability to upsell across luxury lines are essential. You will maintain stock and merchandising standards while collaborating with store leadership and the wider Belstaff team.

Qualifications

• Excellent customer service and ability to cross-sell in luxury retail.
• Strong relationship-building with clients and local business community.
• Ability to meet personal and store sales targets.
• Flexible for temporary position until January 2027.

Responsibilities

• Greet, advise and help clients to select products
• Assist clients on best products to suit their needs
• Cross-sell and upsell across in-store collections
• Maintain luxury store standards in customer service, product knowledge and stock control
• Liaise with Store Manager and other managers on day-to-day decisions related to safety, profitability and procedures
• Be aware of security procedures and protect stock at all times

Skills

Customer service

Sales

Upselling

Communication

Job description

Belstaff is seeking a Sales Associate to maximise sales within the store, build a strong client base and deliver a premium level of customer service. You’ll drive personal sales targets, greet and advise customers, and help them choose from the Belstaff collection.

Excellent product knowledge and the ability to upsell across luxury lines are essential. You will maintain stock and merchandising standards while collaborating with store leadership and the wider Belstaff team.