Luxury Retail Sales Associate — Temporary till Jan 2027

Belstaff International; Seaham; On-site; GBP 12,000 - 18,000; Full time

Job summary

Belstaff International is seeking a Sales Associate for our UK store to maximise sales revenue while building a strong client base and delivering exceptional customer service. You will support and mentor fellow team members and maintain high standards of store presentation and product knowledge.

The role focuses on greeting and advising clients, cross-selling across the full product range, and representing Belstaff’s luxury brand in the local market.

Qualifications

• To greet, advise and help clients
• To assist clients on the best products to suit their needs
• To confidently cross sell and upsell across all product offers in store

Responsibilities

• To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
• To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
• To greet, advise and help clients
• To assist clients on the best products to suit their needs
• To confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
• To ensure that the client is the main focus at all times. To set a standard that exceeds the benchmark for customer service within the luxury retail industry.
• To ensure customer service levels consistently meet and exceed company expectations.
• To be the role model regarding customer service and sales standards at all times
• To be up to date on local events and current affairs in order to promote conversation with clients.
• To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
• Professionally handling customer complaints and issues
• To understand Belstaff’s Global and International positioning.

Job description

Belstaff International is seeking a Sales Associate for our UK store to maximise sales revenue while building a strong client base and delivering exceptional customer service. You will support and mentor fellow team members and maintain high standards of store presentation and product knowledge.

The role focuses on greeting and advising clients, cross-selling across the full product range, and representing Belstaff’s luxury brand in the local market.