Luxury Retail Ops & Guest Experience Specialist

Canada Goose; Cherwell District; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Total rewards program

Career growth opportunities

Volunteer time and donations matching

Goose Rewards & ICON Rewards

Job summary

Canada Goose is seeking a Retail Operations Associate in the UK (Bicester Village) to deliver outstanding customer experiences and support store operations. You will handle POS transactions, assist with inventory control, and uphold brand standards in a fast-paced environment.

The role emphasizes teamwork, product knowledge, and efficient store execution, with opportunities to grow within a globally recognized luxury brand.

Qualifications

• Minimum 2 years of retail experience in a customer-focused environment.
• Strong organizational skills and attention to detail.
• Experience working with affluent or luxury brands is a plus.
• Excellent communication and social skills.

Responsibilities

• Achieve or exceed personal sales targets and support store goals.
• Foster a positive store environment through teamwork and communication.
• Attend store meetings and product knowledge sessions.
• Follow store procedures to minimize shrink and manage cash handling.
• Ensure accurate inventory and arrange product displays.

Skills

Retail experience

Customer service

Communication skills

Inventory management

Tools

POS systems

Excel

Word

Job description

Canada Goose is seeking a Retail Operations Associate in the UK (Bicester Village) to deliver outstanding customer experiences and support store operations. You will handle POS transactions, assist with inventory control, and uphold brand standards in a fast-paced environment.

The role emphasizes teamwork, product knowledge, and efficient store execution, with opportunities to grow within a globally recognized luxury brand.