Key Holder - Elevate Service & Sales in Beauty

The Estee Lauder Companies Inc.; Greater London; On-site; GBP 21,000 - 29,000; Full time

Job summary

The Estee Lauder Companies Inc. in the United Kingdom is seeking a proactive Key Holder to support the Store Manager and Assistant Manager in delivering outstanding customer experiences.

You will mentor the sales team, model best-in-class service, and help drive sales and service targets in a fast-paced prestige beauty environment. You will also manage cash handling tasks, including start and end of day reconciliations, and take responsibility for opening and closing the store on a rotating

Qualifications

• Proven retail experience within cosmetics preferred.
• Ability to provide inspirational, authentic, personalized customer service.
• Supervisory experience including coaching/mentoring to meet sales and service targets is desirable.
• Ability to work retail hours including days, nights, weekends and events in a fast-paced environment.
• Experience with retail POS software.

Responsibilities

• Support Store Manager and Assistant Manager to run the store smoothly.
• Lead by example and coach the sales team to achieve targets.
• Perform start and end of day cash reconciliations.
• Open and close the store on a rota basis.

Skills

Retail experience

Customer service

Coaching & mentoring

Flexible hours

Tools

Retail POS software

Job description

The Estee Lauder Companies Inc. in the United Kingdom is seeking a proactive Key Holder to support the Store Manager and Assistant Manager in delivering outstanding customer experiences.

You will mentor the sales team, model best-in-class service, and help drive sales and service targets in a fast-paced prestige beauty environment. You will also manage cash handling tasks, including start and end of day reconciliations, and take responsibility for opening and closing the store on a rotating