Luxury Retail Floor Manager: Lead Teams & KPIs

FRASERS; Derry/Londonderry; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Staff discount 20%

Uniform discount 40%

Commercial bonuses

Long service awards

Discounted gym membership

Career development opportunities

Development courses with national Q"s

Job summary

Frasers Group seeks an experienced retail leader to oversee a store team, reporting to the Store Manager. You will lead Retail Managers and Sales Advisors, drive commercial performance, manage stock levels, and deliver staff development to maximise future progression.

This role requires a resilient, proactive retail professional with a passion for premium fashion, strong communication, and the ability to build relationships across levels of the organisation.

Qualifications

• Minimum 3+ years' experience in premium or luxury fashion retail management or similar high-end environment
• Proven ability to lead, motivate, and develop teams including sales staff

Responsibilities

• Lead and oversee store team performance under Store Manager
• Drive commercial success and store KPIs
• Manage stock, budgets and loss prevention
• Deliver training and develop staff for progression
• Maintain strong relationships with internal and external stakeholders

Skills

Team leadership

Communication

Customer service

Problem solving

Budget & stock management

Relationship building

Job description

Frasers Group seeks an experienced retail leader to oversee a store team, reporting to the Store Manager. You will lead Retail Managers and Sales Advisors, drive commercial performance, manage stock levels, and deliver staff development to maximise future progression.

This role requires a resilient, proactive retail professional with a passion for premium fashion, strong communication, and the ability to build relationships across levels of the organisation.