Luxury Reservations & Revenue Leader

The Hari London; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Dental and healthcare (company)

Enhanced pension scheme

Non-contributory Life Assurance

Travel allowance

Clothing allowance

Job summary

The Hari London in Belgravia is seeking an experienced Reservations & Revenue Manager to oversee the reservations department and maximise room revenue in our luxury setting. You will lead the reservations team, optimise pricing, and work closely with Front Office, Sales and Finance to deliver an exceptional guest journey.

We seek hands-on professionals with expertise in Concerto and N2 Pricing, strong analytics, and a proactive commercial mindset. A luxury-hospitality background is preferred.

Qualifications

• Hands-on experience with reservations and revenue management in luxury hospitality.
• Strong analytical skills with ability to translate data into actionable commercial steps.
• Experience leading and developing a reservations team and collaborating with Front Office, Sales and Finance.

Responsibilities

• Oversee day-to-day reservations operations and ensure efficient handling of enquiries and bookings.
• Lead, motivate and develop the reservations team to maintain high service standards.
• Develop pricing strategies and manage room availability to maximise revenue and profitability.
• Forecast and participate in annual budgeting for the reservations function.

Skills

Reservations management

Revenue management

Analytical thinking

Team leadership

Stakeholder communication

Commercial mindset

Tools

Concerto

N2 Pricing

Job description

The Hari London in Belgravia is seeking an experienced Reservations & Revenue Manager to oversee the reservations department and maximise room revenue in our luxury setting. You will lead the reservations team, optimise pricing, and work closely with Front Office, Sales and Finance to deliver an exceptional guest journey.

We seek hands-on professionals with expertise in Concerto and N2 Pricing, strong analytics, and a proactive commercial mindset. A luxury-hospitality background is preferred.