Luxury Office Concierge & Proactive Support

Customer Service Specialist; City of Westminster; On-site; GBP 24,000 - 30,000; Part time

Benefits offered by this job

£27,000 salary

Discretionary bonus

20 days leave

Wellbeing benefits

Career development

Inclusive culture

Prestigious brand environment

Job summary

Hestia, a prestigious luxury brand in London, is seeking a Business Support Host to keep the workplace running smoothly behind the scenes. This part-time role covers 32 hours per week, Monday to Thursday, with a schedule between 7am and 7pm.

You’ll manage mail, parcels, supplies and office logistics, supporting moves, events and maintenance. Strong organisational and people skills are essential for delivering excellent service.

Qualifications

• Conscientious and dependable, doing what you say you'll do.
• Proactive and able to spot opportunities to improve things before issues arise.
• Kind, approachable and naturally helpful.
• Trustworthy and professional with excellent personal standards.

Responsibilities

• Managing incoming and outgoing mail, parcels and courier services.
• Supporting office logistics, workplace moves and operational projects.
• Maintaining stationery and workplace supplies so teams always have what they need.
• Managing employee locker allocation and administration.
• Supporting meeting and event setups.
• Assisting with facilities requests, contractor visits and workplace maintenance activities.
• Completing regular workplace checks and proactively identifying opportunities for improvement.
• Building trusted relationships with employees, suppliers and service partners.
• Delivering every task with accuracy, professionalism and care.

Skills

Conscientious

Proactive

Kind

Trustworthy

Organised

People skills

Relationship building

Job description

Hestia, a prestigious luxury brand in London, is seeking a Business Support Host to keep the workplace running smoothly behind the scenes. This part-time role covers 32 hours per week, Monday to Thursday, with a schedule between 7am and 7pm.

You’ll manage mail, parcels, supplies and office logistics, supporting moves, events and maintenance. Strong organisational and people skills are essential for delivering excellent service.