Luxury Night Receptionist for Opening: Calm Guest Care

Cambridge House; United Kingdom; On-site; GBP 12,000 - 18,000; Full time

Job summary

Cambridge House in the United Kingdom is seeking a Night Receptionist to provide warm, discreet hospitality while overseeing overnight operations. You will welcome late arrivals, manage reservations, and ensure accurate billing and night audits, delivering a calm, secure guest experience throughout the night.

Join us ahead of opening to help establish rituals and standards that define the Cambridge House experience from the very beginning, with opportunities to shape service and guest

Qualifications

• Experience in reception or night reception roles, preferably luxury hospitality.
• Strong numerical and administrative skills for billing and night audit processes.
• Attention to detail with ability to work independently overnight and hand over shifts.
• Flexibility to work weekends and public holidays.

Responsibilities

• Welcome late arrivals and returning guests with warmth and discretion.
• Manage overnight departures, reservations and guest inquiries.
• Maintain guest accounts, billing records and night audit reports.
• Complete overnight administrative tasks and handover to morning team.
• Coordinate with team to ensure guest requests are followed up and information is communicated clearly.
• Keep reception and arrival areas immaculate and welcoming overnight.
• Contribute to opening preparations and establish service rituals for Cambridge House

Skills

Reception experience

Night shift suitability

Hospitality knowledge

Numerical and administrative skills

Tools

Billing software

Job description

Cambridge House in the United Kingdom is seeking a Night Receptionist to provide warm, discreet hospitality while overseeing overnight operations. You will welcome late arrivals, manage reservations, and ensure accurate billing and night audits, delivering a calm, secure guest experience throughout the night.

Join us ahead of opening to help establish rituals and standards that define the Cambridge House experience from the very beginning, with opportunities to shape service and guest