Night Receptionist

Auberge Collection; Greater London; Presencial; GBP 17.000 - 25.000; Jornada completa

Descripción de la vacante

Cambridge House in Mayfair, Auberge Collection, is seeking a Night Receptionist to ensure smooth operations through the night, warmly welcoming late arrivals and safeguarding guest comfort. You will help establish rituals and standards that define the Cambridge House experience as we open in London.

In this role you will manage overnight reservations, billing, reconciliations, and night audits with discretion, coordinate with the team, and maintain a secure, impeccably presented 102-room

Formación

• Previous experience in a reception or night reception role, ideally within luxury hospitality.
• Strong numerical and administrative skills, with experience in billing, reconciliations or night audit procedures considered an advantage.
• Excellent attention to detail, with the ability to work independently and manage responsibilities overnight whilst ensuring a seamless handover between shifts and departments.
• Flexibility to work shifts, including weekends and public holidays.
• Right to work in the United Kingdom.

Responsabilidades

• Welcome late arrivals and returning guests with warmth and discretion, ensuring every arrival feels personal and effortless.
• Manage overnight departures, reservations and guest enquiries with accuracy and professionalism.
• Maintain accurate guest accounts, billing records and night audit reports, ensuring all transactions and daily financial reconciliations are completed correctly.
• Complete overnight administrative tasks and system checks, ensuring a smooth handover to the morning team.
• Coordinate with other team members to ensure guest requests are followed through and important information is communicated clearly.
• Keep reception and arrival areas immaculate, ensuring the House remains welcoming and beautifully presented throughout the night.
• Contribute to our opening preparations, helping establish the thoughtful service rituals and overnight standards that will shape Cambridge House.

Conocimientos

Reception experience

Night shift

Hospitality excellence

Attention to detail

Herramientas

Billing software

PMS (Property Management System)

Descripción del empleo

Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.

Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.

Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge

Job Description

As Night Receptionist at Cambridge House, you will be part of the dedicated team that keeps the House running smoothly through the night. Combining warm hospitality with a calm, reassuring presence, you will ensure our guests feel cared for. From welcoming late arrivals to overseeing overnight operations, you will bring a sense of ease, security and continuity to the team. Joining us ahead of our opening, you will also have the opportunity to help establish the rituals and standards that will define the Cambridge House experience from the very beginning.

Key Responsibilities:

Welcome late arrivals and returning guests with warmth and discretion, ensuring every arrival feels personal and effortless.

Manage overnight departures, reservations and guest enquiries with accuracy and professionalism.

Maintain accurate guest accounts, billing records and night audit reports, ensuring all transactions and daily financial reconciliations are completed correctly.

Complete overnight administrative tasks and system checks, ensuring a smooth handover to the morning team.

Coordinate with other team members to ensure guest requests are followed through and important information is communicated clearly.

Keep reception and arrival areas immaculate, ensuring the House remains welcoming and beautifully presented throughout the night.

Contribute to our opening preparations, helping establish the thoughtful service rituals and overnight standards that will shape Cambridge House.

Qualifications

Previous experience in a reception or night reception role, ideally within luxury hospitality.

Strong numerical and administrative skills, with experience in billing, reconciliations or night audit procedures considered an advantage.

Excellent attention to detail, with the ability to work independently and manage responsibilities confidently overnight whilst ensuring a seamless handover between shifts and departments.

Flexibility to work shifts, including weekends and public holidays.

Right to work in the United Kingdom.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.