Luxury Housekeeping Supervisor — Guest Experience Lead

Hiddenwell; Warwick; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Spa day benefit

Spa facilities access

Employee assistance

Discount on stays

Pension scheme

Free parking

Refer-a-Friend

Induction program

Online doctor

Job summary

Ardencote Manor - Hiddenwell is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure guest spaces are pristine. You will coordinate with reception and other teams to manage arrivals, departures and VIP requests, while maintaining health and safety standards.

The role is full‑time, 40 hours per week, with shifts across mornings and evenings. The salary is £28,000 per annum, with eligibility to work in the UK required at application and throughout employment.

Qualifications

• Pride in creating beautifully clean and welcoming spaces.
• Experience in leading, motivating and supporting others.
• Strong eye for detail.
• Organised with ability to prioritise a busy workload.
• Confident communication with different teams.
• Ability to use guest feedback to improve service.
• Understanding health, safety and safe working practices.
• Willing to be hands-on and help the team.

Responsibilities

• Supervise Room Attendants, Linen Porters and Public Area Cleaners.
• Inspect guest bedrooms and public areas for cleanliness and presentation.
• Coordinate with Reception on arrivals, departures and VIPs.
• Keep housekeeping trolleys stocked and schedule deep cleans.
• Act on guest feedback to maintain high standards.

Skills

Attention to detail

Leadership

Communication

Organisational skills

Health & safety

Hands-on approach

Job description

Ardencote Manor - Hiddenwell is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure guest spaces are pristine. You will coordinate with reception and other teams to manage arrivals, departures and VIP requests, while maintaining health and safety standards.

The role is full‑time, 40 hours per week, with shifts across mornings and evenings. The salary is £28,000 per annum, with eligibility to work in the UK required at application and throughout employment.