Lead Housekeeping Supervisor – Luxury Retreat

Hiddenwell; Frimley; Remote; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Complimentary Spa Day

Spa and leisure facilities access

Employee Assistance Program

30% discount on stays and spa days

Discounts on food, drink and retail

Pension scheme

Free Parking

Refer-a-Friend scheme

Induction and training programme

Perkbox discounts

Online Doctor support

Development opportunities

Job summary

Hiddenwell is seeking a Housekeeping Supervisor at Ardencote Manor to lead and support the housekeeping team, ensuring bedrooms and public areas meet luxurious standards. You will coordinate with reception to handle arrivals, departures and VIP requests, while maintaining stock, safety procedures and continuous improvement.

The role is full‑time, 40 hours weekly, with shifts from 7am to 3pm, 12pm to 8pm, or 2pm to 10pm, and a salary of £28,000 per annum.

Qualifications

• Proven ability to lead and develop a housekeeping team.
• Strong eye for detail and presentation of spaces.
• Excellent organisation to manage a busy workload.
• Clear communication with cross‑team colleagues.

Responsibilities

• Supervise Room Attendants, Linen Porters and Public Area Cleaners.
• Inspect bedrooms and public areas for cleanliness and presentation.
• Coordinate with Reception on arrivals, departures, room moves and VIPs.
• Ensure trolleys and cupboards are stocked; schedule deep cleans.

Skills

Leadership

Staff motivation

Attention to detail

Organised

Communication

Tools

COSHH procedures

Job description

Hiddenwell is seeking a Housekeeping Supervisor at Ardencote Manor to lead and support the housekeeping team, ensuring bedrooms and public areas meet luxurious standards. You will coordinate with reception to handle arrivals, departures and VIP requests, while maintaining stock, safety procedures and continuous improvement.

The role is full‑time, 40 hours weekly, with shifts from 7am to 3pm, 12pm to 8pm, or 2pm to 10pm, and a salary of £28,000 per annum.