Luxury Hotel Receptionist: Guest Experience Lead

Caterpeople; Ripon; Vor Ort; GBP 22.000 - 24.000; Vollzeit

Benefits dieser Stelle

Staff Accommodation

Zusammenfassung

CaterPeople is seeking an experienced Receptionist for a luxury hotel in Ripon. You will greet guests, assist with reservations, and carry out payment transactions while working with the restaurant manager to run shifts.

The successful candidate will be PC literate with Microsoft Outlook, Excel, and Word, and possess excellent communication and presentation skills, plus punctuality and reliability for a collaborative team environment.

Qualifikationen

• Experience as a receptionist in a luxury hotel or fine dining environment.
• Strong customer service skills with a professional appearance and manner.
• Ability to greet guests, handle reservations and payments, and assist the team.

Aufgaben

• Greet all guests (resident or non-resident) warmly and efficiently.
• Collaborate with the restaurant manager to run shifts and manage reservations.
• Process payments and provide first-class customer service by phone and in person.

Kenntnisse

Guest service

Communication

Teamwork

Hospitality

Tools

Microsoft Outlook

Excel

Word

Jobbeschreibung

CaterPeople is seeking an experienced Receptionist for a luxury hotel in Ripon. You will greet guests, assist with reservations, and carry out payment transactions while working with the restaurant manager to run shifts.

The successful candidate will be PC literate with Microsoft Outlook, Excel, and Word, and possess excellent communication and presentation skills, plus punctuality and reliability for a collaborative team environment.